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Ways to start

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Discover what's possible

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Every engagement begins with a conversation where we show you what is possible for your business. From there, the first 12 weeks take one of two paths.

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See what's possibleTake the Fly Index
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It starts with a conversation

No cost and no obligation. The first conversation is where you discover what is possible.

1

A conversation

We learn how your business runs today and where growth is held back.

2

A view of what's possible

If we are a good fit, we show you the opportunity across your functions, data and systems.

3

Your first 12 weeks

We agree whether Resolve or Rebuild fits, and a proposal for the engagement.

Two paths for the first 12 weeks

Both paths run for a minimum of 12 weeks and follow the same method and 5-S standard.

Resolve

For businesses with a pressing problem to fix first. We solve the urgent issue in the early weeks, then build the blueprint and first working state around it.

Weeks 1 to 2

Diagnose the problem and its causes across systems, data and process.

Weeks 3 to 6

Fix the urgent issue and stabilise what depends on it.

Weeks 7 to 10

Shape the blueprint for what comes next.

Weeks 11 to 12

Reach the first working state, with training and a measured result.

What you leave with

  • The urgent problem resolved
  • A blueprint for the next stage
  • A first working state your team can rely on

Rebuild

For businesses ready to redesign how they work. We discover what is possible together, agree a 12-month blueprint and deliver the first working state.

Weeks 1 to 3

Discover together: interviews, audit and opportunity mapping.

Weeks 4 to 5

Design the 12-month blueprint and agree priorities.

Weeks 6 to 10

Build the first priority on a reliable system of record.

Weeks 11 to 12

Adopt and measure, ready for the next cycle.

What you leave with

  • A signed-off 12-month blueprint
  • The first priority built and in use
  • A baseline and scorecard for every quarter after
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AI on top of a mess makes the mess faster.

Resolve is for businesses that recognise this pattern. Most reach it gradually, one sensible decision at a time.

01

Tools adopted team by team

02

AI used through personal accounts

03

Data scattered and untrusted

04

Workarounds become normal

05

Time saved never reaches the bottom line

06

Growth slows under the complexity

Start with Resolve
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After the first 12 weeks

You decide what happens next.

Ongoing cycles

Continue in quarterly cycles with a 12-month view, at a pace that suits your business. Each quarter reaches a new working state.

Support throughout

Technical and strategic support, plus a knowledge base with articles written for your own systems and workflows.

Pause or stop

Every working state stands on its own, so you can pause between cycles without losing what you have built.

Who we work best with

We do our best work with leaders who see this as a commitment rather than a one-off project.

Committed to change

Ready to rethink how the business operates as well as the tools it uses.

Prepared to invest

Treating the work as a strategic investment with a measurable return.

Open to collaboration

Willing to involve their teams and work alongside ours.

Pricing: [Pricing approach to be decided]

Common questions

Do we need to commit beyond 12 weeks?

No. The first 12 weeks are the minimum engagement. After that you choose whether to continue, quarter by quarter.

Can we start with one function?

Yes. Many clients start with the function under most pressure, then extend across the business on the same foundation.

Do we need HubSpot?

No. We work with the system of record that suits your business. HubSpot is often the right choice, and sometimes a custom database is better.

What does the first conversation cost?

Nothing. It is where we learn about your business and, if we are a good fit, show you what is possible.

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Start where you are, and immediately discover what's possible.

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Every engagement begins with a conversation about what is possible for your business.

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